Legal
Privacy Policy
How Brantec collects, uses and protects your personal information.
Brantec Pty Ltd (“Brantec”, “we”, “us”) respects your privacy. This policy explains how we collect, use and protect personal information in line with the Australian Privacy Principles.
What we collect
When you contact us or request a quote we collect the details you provide, such as your name, company, email address, phone number, location, information about your equipment, and any photos or files you upload. Our website may also collect general usage information through cookies and analytics tools.
How we use it
We use your information to respond to enquiries, prepare quotes, provide our products and services, and keep records of our dealings with you. We do not sell your personal information.
Disclosure
We may share information with service providers who help us operate our business (for example email, hosting and IT providers), and where required by law.
Storage and security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Information submitted through our website forms is stored securely and kept only as long as needed.
Access, correction and complaints
You can ask to access or correct the personal information we hold about you, or raise a privacy concern, by contacting us at admin@brantec.com.au or (02) 9897 7371. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
Brantec Pty Ltd, 13/47 Parramatta Road, Granville NSW 2142.