Services
Plate heat exchanger services
From an on-site inspection to a full back-to-base rebuild, we keep plate heat exchangers performing to their original design — and plan the work around your shutdowns.
What we do
Choose the service that suits your unit
Every service starts with understanding the unit and the problem. Not sure which one you need? Send us the nameplate details and a description, and we’ll recommend the right starting point.
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Workshop Plate Heat Exchanger Servicing
Back-to-base strip-down, cleaning, crack testing, re-gasketing and rebuild, with a written service report.
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On-Site Plate Heat Exchanger Servicing
Condition checks, leak detection, dimensional checks and tie-bolt adjustment at your site, with a service report.
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Plate Cleaning and Regasketing
Plate cleaning, clean-in-place options and new gaskets selected for your media and temperature.
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Plate Heat Exchanger Rebuilds and Refurbishment
Planned refurbishment of the plate pack and frame, including replacement plates or a complete plate pack.
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Preventive Maintenance Programs
Scheduled inspections and servicing planned around your shutdowns, with a record of every visit.
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Plate Inspection and Testing
Crack testing, leak detection, dimensional checks and testing after rebuild.
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Heat Exchanger Troubleshooting and Performance Assessment
Diagnosing leaks, lost capacity, high pressure drop and temperature problems.
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Emergency Breakdown Support
A failed or leaking unit? Call (02) 9897 7371 — breakdowns get priority.
Our process
How every job runs
Whether the work happens at your site or in our Granville workshop, the approach is the same.
- Inspect
- Assess
- Service or redesign
- Test
- Return to operation
Every job comes back with a written service report covering the work done, component condition and our recommendations.
Parts for every service
Quality parts, OEM on request
Brantec supplies high-quality compatible replacement parts that match or exceed the original OEM specification — a cost-effective way to fix a leaking or under-performing exchanger. Genuine OEM parts are available on request.

FAQ
Common questions
How often should a plate heat exchanger be serviced?
It depends on the duty, fluids and fouling rate. Many sites include their units in an annual service program; we can recommend an interval after an inspection.
What are the signs a unit needs a service?
Rising pressure drop, falling outlet temperatures, visible leaks or weeping gaskets, and increased energy use are all common signs.
On-site or workshop — which is better?
On-site work suits inspections, leak detection and adjustments. A workshop service is the most thorough option when plates need cleaning individually, crack testing or new gaskets.
Can you work around our shutdown?
Yes. Tell us your planned shutdown window and we’ll plan the service to minimise disruption.
Get in touch
Book a service or a site visit
Tell us about the unit and the problem — a nameplate photo and a short description are enough to start.